Refund policy
Order Changes & Cancellations
If you made a mistake when you ordered (wrong size, wrong design, wrong address, etc.), you’re welcome to request an exchange/re-ship. All we ask is for any returned items to be in good condition and that you cover any shipping charges which come up. Contact us and we’ll let you know how to proceed! We are more than happy to provide a refund, but we can only refund the cost of the item; we will not be able to refund the cost of shipping.
Returns & Exchanges
Processing a Return
Returns must be in good condition, and you will be required to cover any shipping charges.
Please contact us within 30 days of your order’s shipping date (45 days for international orders) and we’ll let you know how to proceed! We can only refund the cost of the item; we will not refund the cost of shipping.
Unfortunately we cannot offer returns for gift cards, and sale items.
Order Issues
If we made a mistake with your order (you received an incorrect or damaged item, or something's missing entirely), please contact us with your order number and we’ll get everything sorted out as soon as possible.
If you have any other problem with your order, please contact us within 30 days of your order’s shipping date (45 days for international orders) with your order number and a photo of the issue, and we’ll be able to assist with a refund or replacement.
Processing an Exchange
We're happy to offer exchanges for apparel as stock allows! For exchanges, please contact us to request and send your exchange within 30 days of your order’s shipping date (60 days for international orders). Otherwise, we may put your held item back on the shelf to be sold. We may attempt to hold your item while you mail your exchange, but we make no guarantees on exchange availability.
You will need to pay the shipping costs for your exchange.